Privacy Policy

One India Expeditions ("we", "us", or "our") is committed to maintaining the privacy and protection of the personal information you provide when using the One India Expeditions website (www.OneIndiaExpeditions.com) and associated services. This policy describes how we collect, use, and safeguard your information.

1. Information We Collect

We collect personally identifiable information necessary to provide our services:

• General Information: When you register, book a tour, or contact us, we may collect your name, postal address, email address, telephone number, and payment details.

• Travel Information: We may collect passport details, date of birth, dietary requirements, health conditions relevant to the tour, and travel preferences to facilitate your travel arrangements.

• Website Usage Data: We automatically collect data about your computer hardware/software (IP address, browser type, pages visited) to enhance website functionality and user experience.

2. How We Use Information Collected

We use your information for the following purposes:

• Service Delivery: To process your bookings, finalize travel arrangements (hotels, flights, safaris), and provide the specific services you request.

• Communication: To send booking confirmations, invoices, necessary travel updates, special offers, or respond to your inquiries via email, call, or WhatsApp.

• Personalization: To tailor the content and advertising you see based on your preferences or travel history.

• Improvement: To enhance existing features, develop new products/services, and improve overall customer experience.

• Legal Compliance: To comply with Indian government regulations.

3. Information Sharing and Disclosure

We only share your information with trusted third parties as required to deliver your booked services:

• Service Providers: We share necessary details with hotels, airlines, local transport operators, and national park authorities to fulfill your itinerary.

• Legal Requirements: We may disclose information if required by law, court order, or government regulation.

• No Sale of Data: We do not sell, rent, or lease your personal information to third parties for marketing purposes. Our clients' trust is paramount.

4. Data Security & Storage

• We employ robust security measures to protect your personal data from unauthorized access, alteration, or disclosure.

• Information is stored on secure servers and access is restricted to authorized personnel only.

5. Children's Privacy

• We do not knowingly collect personal information from children under the age of thirteen (13).

• If a user is under 18, verifiable consent must be obtained from a parent/guardian before providing us with personal information.

6. Policy Modifications

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page. If a material change is made to how we use previously collected personal information, we will notify you and seek your prior consent if required by law.

7. Your Choices and Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections to any inaccuracies in your data.

• Opt-out of receiving marketing communications at any time.

8. Comments and Questions

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us via the provided call, email, or WhatsApp channels. We aim to respond within 24 hours.